Returns & Exchanges

We want you to be fully satisfied with your gear, which is why we offer a 30-day return policy for all unused products in their original packaging. Please note that customized items and final sale products are not eligible for return unless deemed faulty.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Pack your items securely in their original box with all tags attached, ensuring the gear is clean and in its original condition.

• 3.
  Label and Post

  Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any Australia Post location.

• 4.
  Quality Check and Refund

  Once our warehouse receives and inspects your return, we will process your refund or exchange within 5-7 business days.